registration Deadline
13 January 2023
Finalists Announced
17 February 2023
Virtual Conference & Awards Ceremony
17 & 18 May 2023
Reasons to Enter
Recognition
Share your story and gain recognition for all your hard work.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Virtually meet other customer centric organisations and CX leaders.
Case Studies
Gain exclusive access and choose from over 150 CX case studies to attend, delivered by the finalists throughout the Finals.
Testimonials
The Customer Centricity World Series has been a fantastic event that enabled us, at Chili Piper, to share our journey worldwide - from small, easy increments that can be done in a jiffy by anyone, to long-term visionary products that are all about the customer journey. We are waiting forward to the next event!

Participation at Customer Centricity World Series Awards is a great experience! It is an opportunity to see the CX approach of different companies, share the best practice, get professional feedback on the work we do and get inspiration to do it even better.
We all do our best to design a better world for our customers, so it is a unique opportunity to see how other companies design “their pieces”. And an opportunity for us as a community to make a significant shift of customer experience, which will make the business world better, easier and more human. Thank you ARCET Global for making it happen!

Amazing experience! I am really grateful that we decided to participate in world competition Customer Centricity World Series 2022 organized by ARCET Global. It was excellent opportunity to look back, summarize all the steps and changes which we, as one strong Business Lease Slovakia team, implemented on our journey to be the most customer centric mobility management company. I really appreciated the opportunity to meet so many experienced people during such short period of time. Thank you and looking forward European Customer Centricity Awards 2022!

We are very honored and happy to be recognized for our Close-the-Loop initiatives!
Winning this prize means a lot to us. It shows that all the effort we put into restoring the trust of our dissatisfied customers and turning them into promoters is definitely worth the effort! The Customer Centricity World Series Awards was also a great opportunity for us to share with other companies the CX initiatives and achievements we’ve done. This way, we hope we can create better experiences for both our customers and across other industries as well.
Thanks a lot ARCET Global for this opportunity!

From the initial submission to the video presentations and the virtual event itself, this entire experience has been extremely rewarding. We can't thank enough Laura Morton (Sr. Program Coordinator) who helped ensure we were supported throughout along with all the nominees and the judges who took time out of their busy days to make the event a huge success. Congrats to all!

Always a joy to see great work from my peers around the world

It is always nice to know that one’s contribution has been appreciated. It is always a pleasure for me to take part and from time to time, there is that inspirational entry which makes it all worthwhile.

Congratulations on a well run event. It was fun and rewarding to part.

Previous
Next
Past Entrants






























Sponsors
Sponsor

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
Know More
Sponsor

UJET is reimagining the contact center for modern consumers and brands. Their intuitively designed voice and digital engagement suite is complemented by powerful AI and advanced analytics capabilities to make providing excellent customer experiences easy for every business.
Know More