Customer Centricity World Series

Recognising the world's leading Customer Centric Organisations.

Entries For The 2022 Edition Are Now Open

Online

Brought to you by

Awards Process Certified by

Awards Scoring Model endorsed by

registration Deadline

14 January 2022

Finalists Announced

17 February 2022

Virtual Conference & Awards Ceremony

17 & 18 May 2022

Enter
Winners
Sponsor
Register Your Interest

About

Join us online at the Customer Centricity World Series, a celebration of some of the most Customer Centric Organisations from around the world. Featuring award winners from both our Regional Awards – The European Customer Centricity Awards and the North American Customer Centricity Awards. 

2 days of celebration with access to over 150 World Class Case Studies and networking opportunities with hundreds of CX leaders using a tailor-made virtual event platform

Registration Deadline

14 January 2022

Finalists Announced

17 February 2022

Virtual Finals & Conference

17 May 2022

Virtual Awards Ceremony

18 May 2022

2021 Participants

Reasons to Enter

Recognition

Share your story and gain recognition for all your hard work.

Learn

Discover how your peers are becoming more customer centric through the initiatives presented.

Network

Virtually meet other customer centric organisations and CX leaders.

Case Studies

Gain exclusive access and choose from over 150 CX case studies to attend, delivered by the finalists throughout the Finals.

Sponsors

Category Sponsor

MarketCulture

MarketCulture makes it easy to measure, understand and act on employee feedback to create better customer experiences
Know More
Category Sponsor

Customer Institute

The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
Know More
Category Sponsor

ARCET Global Talent Management

ARCET Global Talent Management allows any organisation to fully understand their employees and how best to drive performance forward. It gives the world's greatest insight into a person’s character, not their ever changing personality, and identifies how they think and make decisions, how they are motivated to engage and identifies and predicts their behaviours on the job.
Know More
Become a Category Sponsor
Learn More
Become a Exclusive Named Sponsor
Learn More

Opportunities:

Position Your Organisation as CX Thought Leaders

Network with CX Leaders Across the Business Community

Generate Awareness to Thousands of Companies

Be Part of the Biggest Celebration of Customer Experience Best Practice

Associate Your Brand with one of the largest celebrations of CX in Europe

Huge amounts of Publicity is generated from the awards ceremony

Associate your brand with a leading programme focused on improving CX

Marketing and communications campaign will cover the entire database of CX leaders

Interested in supporting the Customer Centricity World Series?

Register Your Interest

Partners

We are delighted to be working with some of the most prominent organisations and pioneers in Customer Experience.

Partner

Customer Institute

The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development.
Know More
Partner

Amigos Do CX

Amigos dos CX is a Telegram group, our purpose is to bring together professionals to discuss and exchange experiences about the Customer Experience market and everything related to the customer's happiness and success.
Know More
Partner

Graham Shapiro Foundation

Graham Shapiro setup The Graham Shapiro Foundation in 2019 in order to establish a real way to support mental health, wellbeing and to inspire innovation and young entrepreneurialism in the UK.
Know More
Partner

CXM@MSU

Housed within the marketing department of the Broad College of Business at Michigan State University, CXM@MSU is dedicated to advancing the field of customer experience management through professional development workshops and industry best practice symposiums.
Know More
Partner

The CX Goalkeeper

Gregorio Uglioni is an award winning specialist in Business Transformation, Innovation and Customer Experience. Thanks to his strong leadership skills, Gregorio has successfully led several transformation programs achieving great results, creating a positive customer impact while relentlessly nurturing a positive innovation culture.
Know More
Partner

Vladychynska Consulting

Anastasia Vladychynska [vladychynska.com] is an International Culture Transformation Consultant, founder of Vladychynska Consulting [vladychynska.com], and a global speaker. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.
Know More
Partner

Serim Consulting

Serim Consulting helps leading Air Travel, Financial Services, Telecommunications and Automotive Industry brands to exceed the expectations of their customers and employees, with providing tailor made customer centric management consulting services.
Know More

If you would like to become a partner of the awards please contact us below.

Register Your Interest

Resources

This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.

Enter your details to access the resources.

Category Sponsor

Interested in sponsoring a specific category?

Packages start from €5,000
  • 2 Delegate passes for the Virtual Awards Finals & Ceremony
  • Optional Judge Pass
  • Optional Announcement of winner
  • 5 Second brand sting during your category at the Ceremony
  • Promotion via social media
  • Select from 23 categories that match your objectives
  • Additional category discount
  • VIP Business Introduction of up to 10 attendees (additional 10 attendees available)

Exclusive Named Sponsor

Interested in becoming an exclusive named sponsor?

Packages start from €7,500
  • Exclusive Sponsor title
  • 3 delegate passes for the Virtual Awards Finals, Conference & Ceremony
  • Optional Judge Pass
  • Optional Announcement of winner
  • 1 category sponsorship
  • 5 Second brand sting during your category at the Virtual Ceremony
  • Promotion via social media
  • Logo included in all promotion
  • Select from 23 categories that match your objectives
  • Additional category discount
  • VIP Business Introduction of up to 10 attendees (additional 10 attendees available)
  • Key note speech at the ceremony optional

Download Your Resources

Entrants

Here is all you need to know as an Entrant

Category Guide
View Past Awards Case Studies

Judges

Here is all you need to know as a Judge and scoring of entries.

Scoring Model

Other Resources

Overcoming Compliance
Convincing your boss
Contact William to share or request new resources for this page