Entry Deadline
15 January 2021
Finalists Announced
18 February 2021
Virtual Conference & Awards Ceremony
18 & 19 May 2021

About
Join us online at the Customer Centricity World Series, a celebration of some of the most Customer Centric Organisations from around the world. Featuring award winners from both our Regional Awards – The European Customer Centricity Awards and the North American Customer Centricity Awards.
2 days of celebration with access to over 150 World Class Case Studies and networking opportunities with hundreds of CX leaders using a tailor-made virtual event platform
Entry Deadline
15 January 2021
Finalists Announced
18 February 2021
Virtual Finals & Conference
18 May 2021
Virtual Awards Ceremony
19 May 2021
This Year's Participants




































































































































































Reasons to Enter
Recognition
Share your story and gain recognition for all your hard work.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Virtually meet other customer centric organisations and CX leaders.
Case Studies
Gain exclusive access and choose from over 150 CX case studies to attend, delivered by the finalists throughout the Finals.

Sponsors
Category Sponsor

MarketCulture
Category Sponsor

infinipoint
Category Sponsor

SmartKarrot
Bronze Sponsor

Worthix
Become a Category Sponsor
Become a Exclusive Named Sponsor
Opportunities:
Position Your Organisation as CX Thought Leaders
Network with CX Leaders Across the Business Community
Generate Awareness to Thousands of Companies
Be Part of the Biggest Celebration of Customer Experience Best Practice
Associate Your Brand with one of the largest celebrations of CX in Europe
Huge amounts of Publicity is generated from the awards ceremony
Associate your brand with a leading programme focused on improving CX
Marketing and communications campaign will cover the entire database of CX leaders
Interested in supporting the Customer Centricity World Series?
Partners
We are delighted to be working with some of the most prominent organisations and pioneers in Customer Experience.
Partner

Customer Institute
Partner

Amigos Do CX
Partner

Anodius
Partner

Graham Shapiro Foundation
Partner

DACH Customer Experience Awards 2020
Partner

BottleRocket
Media Partner

MyCustomer
If you would like to become a partner of the awards please contact us below.
Resources
This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.
Enter your details to access the resources.