Recognising the world's leading Customer Centric Organisations.

Entries For The 3rd Edition Are Now Open

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registration Deadline

13 January 2023

Finalists Announced

17 February 2023

Virtual Conference & Awards Ceremony

17 & 18 May 2023

Reasons to Enter

Recognition

Share your story and gain recognition for all your hard work.

Learn

Discover how your peers are becoming more customer centric through the initiatives presented.

Network

Virtually meet other customer centric organisations and CX leaders.

Case Studies

Gain exclusive access and choose from over 150 CX case studies to attend, delivered by the finalists throughout the Finals.

Testimonials

The Customer Centricity World Series has been a fantastic event that enabled us, at Chili Piper, to share our journey worldwide - from small, easy increments that can be done in a jiffy by anyone, to long-term visionary products that are all about the customer journey. We are waiting forward to the next event!

Participation at Customer Centricity World Series Awards is a great experience! It is an opportunity to see the CX approach of different companies, share the best practice, get professional feedback on the work we do and get inspiration to do it even better. We all do our best to design a better world for our customers, so it is a unique opportunity to see how other companies design “their pieces”. And an opportunity for us as a community to make a significant shift of customer experience, which will make the business world better, easier and more human. Thank you ARCET Global for making it happen!

From the initial submission to the video presentations and the virtual event itself, this entire experience has been extremely rewarding. We can't thank enough Laura Morton (Sr. Program Coordinator) who helped ensure we were supported throughout along with all the nominees and the judges who took time out of their busy days to make the event a huge success. Congrats to all!

Amazing experience! I am really grateful that we decided to participate in world competition Customer Centricity World Series 2022 organized by ARCET Global. It was excellent opportunity to look back, summarize all the steps and changes which we, as one strong Business Lease Slovakia team, implemented on our journey to be the most customer centric mobility management company. I really appreciated the opportunity to meet so many experienced people during such short period of time. Thank you and looking forward European Customer Centricity Awards 2022!

Always a joy to see great work from my peers around the world

It is always nice to know that one’s contribution has been appreciated. It is always a pleasure for me to take part and from time to time, there is that inspirational entry which makes it all worthwhile.

Congratulations on a well run event. It was fun and rewarding to part.

Partners

Opportunities:

Position Your Organisation as CX Thought Leaders

Network with CX Leaders Across the Business Community

Generate Awareness to Thousands of Companies

Be Part of the Biggest Celebration of Customer Experience Best Practice

Associate Your Brand with one of the largest celebrations of CX

Huge amounts of Publicity is generated from the awards ceremony

Associate your brand with a leading programme focused on improving CX

Marketing and communications campaign will cover the entire database of CX leaders

Interested in supporting the Customer Centricity World Series?

Resources

This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.

Enter your details to access the resources.